• UK
  • 10:00 07 Nov 2009

Contact the British Consulate General

Visiting address: Koningslaan 44
Postal address: PO Box 75488, 1070 AL AMSTERDAM
Telephone: +31 (0)20 676 4343 (1400-1600 - consular enquiries only, for other enquiries please see below)

Visitors to the Consulate are advised not to bring any baggage. All baggage will be searched. At busy times, those with baggage may be asked to wait until the end of the queue to avoid delays for others. Please do not leave your personal belongings unattended at any time. Please note that firearms, knives, sharp objects, and all electrical devices, including laptops, mobile phones and cameras are strictly prohibited inside the Consulate-General. You will not be allowed entry into the Consulate if carrying these kind of items. We regret that we have no storage facility to hold your laptop, mobile phone, camera, or any other personal item, for you during your visit to the Consulate.

Visa Services

Opening hours:
by online appointment only - please see www.visainfoservices.com

E-mail enquiries - please see www.visainfoservices.com

Telephone enquiries - WorldBridge PayPhone Service:
0900-3335511 (€ 0,80 p/m)
010 8920 257 (US$ 14 per call)
Mon - Fri 08.00 - 17.00

Please note that the World Bridge payphone service is an English speaking service only.

Passport & Consular Services

Visiting hours:
Monday to Friday
09.00-12.30: consular services
14.00-15.30: consular services

For passport applications please visit http://ukinfrance.fco.gov.uk/en/passports

Telephone enquiries:

From the 1st of June 2009, Careline Services will assume operation of the Passport Information Helpline associated with the Netherlands.

Contacting Passport Information Helpline

For applicants in Netherlands, please call +44 208 082 4732 between the hours of 9:00 AM and 6:00 PM local time, Monday to Friday.

  • Calls will be handled by Careline Services. Calls will be charged at GBP 0.69 per minute for the duration of the call. (Telephone service providers will also charge for the cost of the international call)
  • Please ensure you have your credit card details ready before calling
  • For customers with hearing difficulties, a textphone service is available by contacting +44 1750 725368. This is a credit card payment service, charged at the same rates as above
  • Complaints/Feedback - if you feel that your experience with Careline Services was below the high standards the Foreign and Commonwealth Office aim to provide, please email Careline Services directly at ukpassportserviceswitzerlbeneluxfrance@careline-services.co.uk All complaints will be acknowledged within 1 working day

Duty Officer
The Duty Officer is available outside normal working hours for emergency services to British Nationals only. All routine consular enquiries should be made during normal office hours to +31 (0)20 676 4343.

Please see our public holidays page for dates when the British Consulate General in Amsterdam will be closed




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